Thank you for choosing MeroMorena!

We strive to provide the highest quality products and services. However, we understand that sometimes things may not go as planned. Here’s our refund policy:

Product Refunds:

• Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer support within [Number] days of delivery. We will arrange for a replacement or refund.
• Incorrect orders: If you receive an incorrect order, please contact our customer support immediately. We will correct the error and ship the correct product at no additional cost.

Refund Process:

1. Contact Customer Support: Reach out to our customer support team via email or phone to initiate the refund process.
2. Provide Proof of Purchase: You may be asked to provide a proof of purchase, such as an order confirmation or invoice.
3. Return Shipping: In some cases, you may be required to return the product to us. We will provide you with specific return instructions.
4. Refund Processing: Once we receive the returned product and verify the eligibility for a refund, we will process the refund to your original payment method.

Please note:

• Refunds may take [Number] business days to process.
• Shipping and handling fees are non-refundable.
• Custom orders are non-refundable.

If you have any questions or concerns about our refund policy, please don’t hesitate to contact our customer support team.